Although life in Estonia thought me a lot in terms of food and quality I am allowed to expect from my lunch breaks, there still a good bunch of spots ready to disappoint me for something already quite famous in Estonia: (im) politeness of the service.

While looking for a place where to go for a mid-casual lunch with guests, I once decided to give Platz a try: the place looked quite cool, prices seemed decent and people inside looked like what would match with a relaxed business lunch.

Once inside, the initial impressions were also good: the menu seemed full of tasty names to try and the place did not have any kind of annoying too loud music in the background nor any loud customer shouting on the phone as sometimes (sigh!) can happen also in Tallinn.

Being fond of duck and Italian cheeses, I had no intention to miss the chance to try some of my favorite food and therefore I called the waitress to give her my order.

A quite cute brunette came to my table with a damn bored expression in her face, took the order and repeated it right in the microphone of her Matrix-style headset. Which I find strange since Platz (at least for lunch) is a one-room-restaurant with a kitchen not more far than some twenty steps from the first tables.

But “Ok.” I think, “They probably like to make it fancy so – why should I judge them for this?”

Then I started to wait.

And wait.

And wait.

*Half an hour*

And wait.

*40 minutes*

I keep waiting.

So, why not!, I decide that it might be time to call the bored-yet-cute brunette and ask something about my food – especially as I start thinking  that, maybe for some connections problem, my order never traveled from her mic to the ear of the chef.

“A-ha” she says. As she leaves

*One hour *

Still nothing on my table and the bored-yet-cute brunette clearly avoids crossing my eyes. She has no intention to give me any explanation although she is not really doing anything other than playing with the cord of her headset with her bored-yet-nice fingers.

But I am hungry and running out of time – plus this is not Double Coffee and I might even be entitled for some courtesy as a restaurant customer.

I stand up. I go to her.  Try to investigate a bit. “I am sorry but this is taking a bit too much time. Can you ask about my duck leg?”

“A-ha” , she answers before leaving to take the order of some newcomers while the old customers, more or less all in the same situation as me, started to get loud.

*1 hour 15 minutes*

Enough. I am hungry and I did not come with any paper from work – so I have nothing to read to kill the waiting. Plus, I just cannot wait for too much anymore: I am hungry but I have some job I need to do. I need to tell her.

“I am sorry but I just can’t make it. Can I have the bill for the drinks at least?”

“A-ha” she says before leaving as usual and coming back with my duck leg.
A once upon a time juicy and now dead cold duck leg.

With no explanation, a 210 EEK bill and the inquisitive look of the bored-yet-cute one for my not leaving her any tip next to the dead cold leg.

[If this story is not enough for you to avoid the place, Platz Restaurant is in Roseni 7, Tallinn. If instead you want to tell them about this miserable review, you can reach the trendy restaurant Platz (Cit. InYourPocket) at info@platz.ee. To discuss with the author a comment to the post will do.]

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Rating: 6.8/10 (6 votes cast)
Restaurant Platz: the Tallinn You Want to Avoid, 6.8 out of 10 based on 6 ratings